Community Guidelines
Last updated: May 2026
CarCareTruth is built on the idea that honest information — about products, ingredients, and real-world experience — makes the hobby better for everyone. These guidelines protect that premise. Every member is expected to read and follow them.
1. Be truthful
Product reviews must reflect your genuine, first-hand experience. Do not post fake, fabricated, or incentivised reviews without full disclosure. If you have a relationship with a brand — ambassador, employee, contractor, or you received the product as a gift or at a discount — say so clearly at the top of your review. Undisclosed sponsored content will be removed and the account suspended.
2. Be respectful
Debate products, techniques, and data — not people. Personal attacks, harassment, targeted abuse, and hate speech directed at any individual or group will result in immediate content removal. Repeat offenders will be permanently banned. Disagreement is welcome; cruelty is not.
3. No spam or unsolicited promotion
Do not post promotional content, referral links, MLM pitches, cross-site self-promotion, or repetitive brand plugs. Affiliate links embedded in user-generated content are not permitted — the affiliate layer is handled at the platform level so editorial scores stay independent. Accounts that exist solely to advertise products or services will be removed.
4. Keep it work-safe
CarCareTruth is a car-care community accessible to a wide audience. NSFW images, graphic violence, and sexually explicit content are prohibited in all community spaces including reviews, forum threads, bay galleries, and profile photos.
5. No doxxing or personal information
Do not share anyone's real name, home or work address, phone number, email address, employer, or any other identifying information without their explicit, on-record consent. This includes posting screenshots that expose private messages or private account details. Violations will be treated as a severe breach and actioned immediately.
6. No misinformation on product safety
Do not share demonstrably false product safety claims. The SDS data and GHS classifications published on CarCareTruth are sourced from manufacturer Safety Data Sheets and primary regulatory databases — those are the reference point. If you believe a published safety rating is wrong, challenge it in the forum with a cited source. Making up or repeating debunked hazard claims — in either direction — is not permitted.
7. CSAM zero tolerance
Any content that sexually exploits, depicts, or solicits minors will be reported immediately to the National Center for Missing and Exploited Children (NCMEC) and to law enforcement. The account will be permanently banned and all associated data preserved for investigation. There are no exceptions, no appeals.
8. Affiliate and sponsorship disclosure
CarCareTruth earns a commission when you click product links on the site. This revenue structure never influences editorial scores or rankings — a product cannot pay its way to a better number. Sponsored posts and brand placements are clearly labelled "Sponsored." If you represent a brand and want to discuss a commercial relationship, email support@sierranovalabs.com.
Enforcement
- Content that receives 3 community reports is automatically hidden pending moderator review.
- Moderators aim to review all flagged content within 48 hours.
- First-time violations of most rules result in a warning and content removal. Severe violations (doxxing, CSAM, coordinated harassment) result in immediate permanent bans.
- To appeal a moderation decision, email support@sierranovalabs.com with the subject line Moderation appeal.
These guidelines are owned and enforced by SierraNova Labs LLC, operator of CarCareTruth. They may be updated at any time; continued use of the community constitutes acceptance of the current version.